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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Allen

August 20, 2024

5  out of  5
rating by Samantha Allen
"Amazing customer service!!!! Tyrone, you have some of the best and amazing women working for you. Always so kind, sweet, sincere and wanting to get the work done. There was a time I was not happy with State Farm but in the end they made it right and after my car accident a few years ago I was so grateful. Now I own my own business and Lashelda... the past few days has my mind spinning in all my questions, wants, and needs. You have been amazing and Tracy and Elicia, THANK YOU! BEST INSURANCE AGENT company I have known and hope to meet you all in person someday."
We responded:
"Samantha, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Jess N

August 8, 2024

2  out of  5
rating by Jess N
"I have worked with this office for many years now, always very professional, everything done in a timely manner, Tracy was amazing! Recently I struggle to get answers, dont receive requested emails, and office doesn't even answer the phone. Today by itself ive called 8 times no answers, and the 1st call answered earlier this morning Tyrone did not offer to help with quotes I needed, rather said someone else would contact me. Very disappointing service."
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Richard Gardino

May 6, 2024

5  out of  5
rating by Richard Gardino
"I have been a client for about 4 years ,I couldnt be more happy how this team does their job. My most recent experience with Lashelda was amazing, very professional and friendly I highly recommend this firm."
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Stefanie Stark

May 2, 2024

5  out of  5
rating by Stefanie Stark
"We have been with this group for many years. Everyone is very responsive and friendly. My most recent interactions with Lashelda were amazing. Her help in juggling our cars and drivers was much appreciated! Thanks to the entire team!"
We responded:
"Stefanie, thank you it’s been a pleasure working with you guys the last few years. Thank you so much for the kind words!"
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ali alsharea

April 9, 2024

5  out of  5
rating by ali alsharea
"I've been a client with this office for years now, they've always been responsive, get my paperwork done in a timely manner, and professional. Last week i called Daniela and she did a great job, sent me my insurance card and updated the system, also she was well trained and familiar with policy details. Thank you for your hard work."
We responded:
"Ali, Thank you for the review, we appreciate you being such a great customer!"
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Rayshell Cook

April 5, 2024

5  out of  5
rating by Rayshell Cook
"Lashelda was amazing! We needed to change our policy carrier on a Friday afternoon and not only did she get it done, she saved us money. She is kind, patient and really great to work with!"
We responded:
"Rayshell welcome to the agency. We look forward to helping you with your insurance needs for quite sometime!"
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Robert VanEgmond

April 3, 2024

5  out of  5
rating by Robert VanEgmond
"Lashelda was so wonderful to work with. This has been the smoothest process to get this policy. Her response time was amazing. I can’t say thank you enough."
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maria quinonez

March 29, 2024

1  out of  5
rating by maria quinonez
"After two years with them, they began to over charge me. I added a driver and the insurance increased, and I was quoted one price. Two months later my bill increased, and I spoke with a representative about it who explained that I was not charged for two months, so the charge was double for the next two months and the first quote was incorrect, again I understood. After the two months, the price did not decrease to what they should have been charging me, when I spoke with another representative, she said she could not quote me again and I would have to wait until my term was renewed. I am dissatisfied with the service."
We responded:
"Maria, it saddens me that we have not been able to make you happy. We try our very best to provide you the best possible service, we also aim to provide the best and most affordable rates. I will call you on Monday after I speak with customer service about the inconstancies that you’ve experienced. We are very sorry that you are not pleased with your experience currently!"
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gary brown

March 29, 2024

5  out of  5
rating by gary brown
"I have been with State Farm for more than three years. I called to change auto insurance and Lashelda took care of all my needs and was very nice to work with. She took the time to make sure everything was explained and got me the lowest rate really liked working with her. I would highly recommended Lashelda for any of your needs."
We responded:
"Gary thank you so much for your kind words. Lashelda and us all really appreciate you allowing us to help you with your insurance needs!"
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Herman Heard

March 28, 2024

5  out of  5
rating by Herman Heard
"Great service"
We responded:
"Herman thank you so much for the review!"
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Jill Brown

March 21, 2024

5  out of  5
rating by Jill Brown
"Lashelda was so helpful we appreciate her getting our trailer policy approved!"
We responded:
"Jill thank you for the kind words. We are glad we were able to meet your needs! "
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Matt Cisneros

March 18, 2024

5  out of  5
rating by Matt Cisneros
"We recently had to change insurance companies and we were recommended to Mr. Byrd’s agency. Lashelda Stone assisted us with setting up our policies and she was fantastic to deal with. She was very patient, answered all our questions, saved us money without sacrificing perks on our policy and was easy to get a hold of. Everyone in the office is very nice. We are very glad we switched and appreciate all the help from Ms. Stone."
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Jessica Chacon

March 7, 2024

5  out of  5
rating by Jessica Chacon
"Daniela is awesome! She is very responsive and knowledgeable!"
We responded:
"Jessica, thank you so much for the kind words. We try our very best to answer your questions and provide outstanding service. "
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Vivian Lopez

March 1, 2024

5  out of  5
rating by Vivian Lopez
"Daniela has been such a huge help. I ran into issues with different departments within state farm after a not-at-fault accident and she went above and beyond to advocate for me. About a year in with this agency and I would definitely recommend them."
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Aaron Lindroth

February 29, 2024

5  out of  5
rating by Aaron Lindroth
"I used to be very happy with Tyrone, now the last two times in two months I have had nothing but trouble. They first underquoted my car insurance resulting in a $600 increase in the year. Very disappointed in the downturn to your agency, I hope you can get it together.* Update to review, Tyrone thanks for reaching out and explaining the differences and why pricing went up so much*"
We responded:
"Aaron, I apologize for any frustration caused by recent changes in your insurance premiums. We've thoroughly reviewed your account with you and confirmed that you're receiving the best rates available. It's important to note that recent statewide and nationwide rate increases are impacting all policyholders. Nonetheless, we remain dedicated to providing you with exceptional service and assistance. Thank you for your understanding as we navigate these industry-wide adjustments together."
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Frank Meijs

February 26, 2024

5  out of  5
rating by Frank Meijs
"I have been with StateFarm for 6-7 years now and have used Tyrone Byrd as my agent. I called to add a vehicle to my policy, Daniela answered and got me set up within minutes, sending me a copy of the card and made it an effortless situation. The staff at his office are very helpful and always take great care of my needs, going above and beyond everything. I even told family members to switch from American family and they have been just as happy as me. Would highly recommend them to anyone!"
We responded:
"Frank, your five-star rating is sincerely appreciated! Daniela has proven to be an outstanding asset to our team, and we're delighted that she could assist you with adding a vehicle to your insurance policies."
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Christi Smith

October 16, 2023

5  out of  5
rating by Christi Smith
"Daniela was so pleasant to work with . Daniela saved me so much money , I had been with another insurance company for 20 years and realized they were robbing me. Thank you Daniela for helping me with all my insurance needs"
We responded:
"Christi welcome to our agency. We are so glad to have you, looking forward to providing you great service for years to come!"
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Sonny Weiss

October 4, 2023

5  out of  5
rating by Sonny Weiss
"Lashelda was very kind, and easy to work with."
We responded:
"Sonny thank you so much for choosing State Farm - Tyrone Byrd agency for your insurance needs. We look forward to helping you along the way!"
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Mark Acker

October 2, 2023

5  out of  5
rating by Mark Acker
"Very helpful staff, great to work with!"
We responded:
"Thank you for giving us a five-star rating, Mark! We are grateful for the chance to assist you with your insurance needs."
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Erin Samels

September 18, 2023

5  out of  5
rating by Erin Samels
"I had a great experience with this office. Elicia was so helpful in walking me through everything I needed and answering all of my questions! Would definitely recommend."
We responded:
"Erin, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Rachel Nieto

September 15, 2023

5  out of  5
rating by Rachel Nieto
"I have been with State Farm for years!! And now I know why I stay loyal to them!... Today I called because I was waiting for a new Bluetooth device for my truck that they mailed out to me but hadn't received yet.... I wanted to get an update to make sure we keep our drive safe and save discounts.... When I called they said it had been delivered already but I haven't received it but we have been having issues with out mail lately due to a post office change.... Here comes the good part I get a text from statefarm asking to confirm my address and I did and then I get another text saying Tyrone would be dropping me off a new Bluetooth device to my door!!!! I mean come on this kind of customer service is rare these days I was just so thankful! Especially when this was no fault of theirs!! Thank you statefarm you guys are the best and have a customer for life now!!!! ❤️"
We responded:
"Rachel, thank you so much for taking the time to share your recent experience with State Farm. We truly appreciate your loyalty and are delighted to hear that we have been able to provide you with exceptional service throughout the years. We understand that sometimes unexpected challenges arise, such as issues with mail delivery, which can be frustrating. We're glad we were able to assist you in ensuring your Drive Safe and Save discounts are intact."
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Yeraldine Barron

August 30, 2023

5  out of  5
rating by Yeraldine Barron
"My agent, Daniela is so sweet. She's professional and always on top of things. Always has the answers for me and is quick to respond to my emails and phone calls. She’s nice and helpful. Thank you again Daniela!"
We responded:
"Yeraldine, thank you for sharing your wonderful experience with us! We're delighted to hear about your positive interactions with Daniela. It's great to know that her sweetness, professionalism, and promptness in addressing your needs have left such a positive impression on you. Providing accurate and timely assistance is a priority for us, and we're glad that Daniela has consistently delivered on that front."
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Nathan Taylor

August 16, 2023

5  out of  5
rating by Nathan Taylor
"Daniela was friendly and polite through my entire experience. She was the most thorough and professional with the quote she gave me. As compared to eight other insurance companies that offered me services without any formal quotes. I am more than satisfied and recommend this office over any other office in the denver metro area!"
We responded:
"Nathan thank you so much for giving us the opportunity to help you with your insurance. We look forward to helping you with all your insurance needs! "
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Jake Kaul

August 13, 2023

5  out of  5
rating by Jake Kaul
"Great service, they helped me on a saturday with my motocycle insurance"
We responded:
"Thank you, Jake, for the five-star rating! We appreciate you and the opportunity to help with your motorcycle insurance needs."
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Cheryl Bellavance

August 9, 2023

5  out of  5
rating by Cheryl Bellavance
"Called around to many insurance companies. Spoke with Lashelda—gave me info without being pushy. Very professional and pleasant. Made my decision to go with them. Good pricing and excellent customer service."
We responded:
"Reviews like this overjoy us, Cheryl! Lashelda is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"