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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Worku

January 9, 2026

5  out of  5
rating by Michael Worku
"Michael Wachter I’m very happy with your service thank you so much"
We responded:
"Michael, thanks for the kind words for Michael and acknowledging his hard work!"
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Gu Hu

December 31, 2025

5  out of  5
rating by Gu Hu
"Michael was incredibly helpful in reviewing all our options for auto and home. He made switching incredibly easy and made sure all our needs were covered. Thank you!"
We responded:
"Thank you, Gu Hu! I'm happy to hear that Michael was able to assist you effectively with your insurance needs. We strive to make the process as smooth as possible for our customers. If you have any more questions or need further assistance, feel free to reach out!"
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John Bruce

December 17, 2025

5  out of  5
rating by John Bruce
"I filled out a quote online and got a call from Michael a few days later. I’d been expecting it not only from my past days as someone who sold insurance, but also just because that’s how sales worked. This was probably the third quote I’d gotten from State Farm over the last few years, but I’d never bought. What was different about Michael is that he offered to work with me. I have a work schedule that is pretty much exactly what an agent’s hours of operations are. He worked around my schedule, answered my questions, and even worked with me from home to save me about $600 on my premium while keeping the same coverage as my previous provider. Would highly, highly recommend working with him. I feel glad to know I have a knowledgeable and dedicated representative at State Farm."
We responded:
"John, thanks so much for the kind words. Michael dos and great job working around office hours to help provide quality service. We look forward to working with you for quite some time!"
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Jonas Vikander

December 4, 2025

5  out of  5
rating by Jonas Vikander
"I've been with State Farm for quite a long time now through Tyrone's office. Every agent I've dealt with over the years has been so nice and accommodating. It's been so good that even when I moved out of Colorado to AZ I kept his office as my rep. I've had them provide policies for when I used to rent a place, homeowners, a rental property and even life insurance. Most recently had help from Michael Wachter and he is just as great as all my past agents. 10/10 no notes"
We responded:
"Jonas, thank you so much for the kind words. We look forward to helping you with all your insurance needs in the future!"
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Amy Mancini

November 12, 2025

5  out of  5
rating by Amy Mancini
"I use Tyrone for auto and home. Tyrone and his office are quick to respond and answer all of my questions. I've actually referred my clients to Tyrone and his group because I value their service. Highly recommend!"
We responded:
"Amy, we appreciate all the referrals you have sent our way. Thank you for your loyalty to our office and the belief you have shown us!"
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Maya Filinkovska

November 11, 2025

5  out of  5
rating by Maya Filinkovska
"I worked with Lashelda, Elaine, and Tyron — all of them are very professional, polite, and knowledgeable. They are always ready to help with any questions and certificates. We’ve been working with them for a few years and have always received great prices for our GL and Auto insurance. I highly recommend them."
We responded:
"Thank you, Maya! I'm happy to hear about your positive experiences with Lashelda, Elaine, and our team. It's wonderful to know that our team has been able to assist you effectively over the years and provide you with competitive rates. We truly appreciate your recommendation. If you ever have more questions or need assistance, feel free to reach out!"
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Craig Friedrichs

November 7, 2025

5  out of  5
rating by Craig Friedrichs
"Jeremiah is amazing, he went above and beyond to assist with a sewer line issue. Excellent work Jeremiah!"
We responded:
"Thank you, Craig! I'm happy to hear that Jeremiah provided exceptional assistance with your sewer line issue. Our team is dedicated to delivering top-notch service, and it's great to see that reflected in your experience. If you need anything else, feel free to reach out!"
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sofia chaparro

October 28, 2025

5  out of  5
rating by sofia chaparro
"Michael helped me save money and get more coverage for my car insurance and even got me on a life insurance policy that saved me even more money on my auto insurance. He was super helpful, patient, annd knowledgeable and could answer any questions I had I am very happy with State Farm and especially Michael!"
We responded:
"Thank you for your review, Sofia! I'm glad to hear that Michael was able to assist you with your insurance needs and provide valuable savings. It's wonderful to know you're satisfied with the service and coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Dorothy Awo

October 7, 2025

5  out of  5
rating by Dorothy Awo
"I recently purchased a car insurance policy with State Farm. I worked with Michael. He was patient,, & very professional. His customer service skills are excellent. I would highly recommend State Farm & Michael!"
We responded:
"Thank you, Dorothy! I'm happy to hear about your positive experience with Michael. His professionalism and dedication to excellent service are truly valued here. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Jadah Karst

September 26, 2025

5  out of  5
rating by Jadah Karst
"I just wanted to share my experience as someone who has no idea what they are doing in the insurance world. Michael was absolutely amazing helping me through what I needed and answering my 1,000 questions I had, if I could give him a 10 star review I would, and not only for helping me but also being kind and personable from the moment he had answered the phone. They need to give him a major raise for his amazing costumer service. So thank you again Michael ,truly!"
We responded:
"Thank you, Jadah, for your wonderful feedback! I'm delighted to hear that Michael provided such exceptional service and made your experience in the insurance world a positive one. We truly value his dedication and kindness. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Michelle Day

September 20, 2025

5  out of  5
rating by Michelle Day
"Great experience working with Jessica! I highly recommend. Saved us money and got us better coverage."
We responded:
"Thank you, Michelle! I'm happy to hear about your positive experience with Jessica. It's wonderful that she was able to help you save money and secure better coverage. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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Tyler Becker

August 27, 2025

5  out of  5
rating by Tyler Becker
"Always a great experience working with the team, Elaine is awesome a great communicator and helped me get exactly what I needed."
We responded:
"Thank you, Tyler! I'm happy to hear that you had a great experience with our team. Elaine is indeed a fantastic communicator, and I'm glad she could assist you in getting exactly what you needed. If there's anything else we can do for you, just let us know!"
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clay daughtrey

August 20, 2025

5  out of  5
rating by clay daughtrey
"Big thanks to Jeremiah for taking care of my new insurance needs. This agency has been my insurance provider for years and they are always easy to work with. Thanks for the support!"
We responded:
"Clay, thank you for your kind words! I'm glad Jeremiah could assist with your insurance needs. We appreciate your loyalty over the years and are happy to provide support whenever you need it. Let us know if there's anything else we can do for you!"
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Sanjuna Astorga

August 11, 2025

5  out of  5
rating by Sanjuna Astorga
"Michael wachter, thanks so much for making the right quote for us thank You for your help."
We responded:
"Thank you, Sanjuna! I'm happy to hear that Michael was able to assist you with the quote. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Chris Hyde

August 6, 2025

5  out of  5
rating by Chris Hyde
"Michael knocked it out of the ballpark. My Insurance is complicated and after several emails back and forth we got it all together. Highly recommend!"
We responded:
"Chris, welcome to our agency. Thank you for allowing Michael to help you with your insurance needs! We appreciate the kind words and we are looking forward to working with you in the future. "
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Heart2 Heart

July 25, 2025

5  out of  5
rating by Heart2 Heart
"Michael Wachter the best man in the world, he fix everything easy, he make a right quote easy for me, he work with me through the phone, he guide me to do whole process together and that was less than 20 minutes, highly recommending this superhero. If you have any questions dealing with Mike, he have all answers for you. From the first moment we talked with Mike, he always really quick I didn't spons on my questions through the text messages back and forward, which is make me very comfortable and we done everything so quick. Then I have another question for him and just simply text and very quick response again, so Michael really superhero for his customers, he always there for them, for all questions and for all customer needs. Thank you Michael you make my life easy. Good luck everyone."
We responded:
"We really appreciate your kind words. Our office aims to help with all your insurance needs, as well as questions about your coverages. We believe in educating customers regarding how things work, so they can make the best informed decision for them and their families. Thanks again so much for the kind review!"
Profile photo of Tony Lim

Tony Lim

July 9, 2025

5  out of  5
rating by Tony Lim
"Michael was very helpful and great at searching for what my needs was"
We responded:
"Thank you for your review, Tony! I'm happy to hear that Michael was able to assist you effectively and meet your needs. We appreciate your feedback and are always here to help with any future insurance questions or needs. Let us know if there's anything else we can do for you!"
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Tara Clifford

May 20, 2025

5  out of  5
rating by Tara Clifford
"Lashelda was so great and friendly. I appreciated her honesty to get the best quote for me. Thank you!"
Profile photo of Michael Scanlon

Michael Scanlon

February 26, 2025

5  out of  5
rating by Michael Scanlon
"I've known Tyrone for years. His office staff is very professional and knowledgeable. It's insurance. Do you want it there when you need it? (Yes, duh.) Then don't just look for the cheapest. Tyrone and State Farm are a good fit. It's a win-win."
We responded:
"Michael, thanks so much for the kind words. We appreciate you trusting us with your insurance needs!"
Profile photo of Jimmy Watson

Jimmy Watson

December 4, 2024

5  out of  5
rating by Jimmy Watson
"I had a great experience working with Michael Wachter at Tyrone Byrd's State Farm office. He was professional, courteous, and thorough in helping me add my son and his car to my insurance policy. Michael explained all the coverage options clearly and followed up promptly to make the process seamless. Highly recommend! Thank you, Michael!"
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Samantha Allen

August 20, 2024

5  out of  5
rating by Samantha Allen
"Amazing customer service!!!! Tyrone, you have some of the best and amazing women working for you. Always so kind, sweet, sincere and wanting to get the work done. There was a time I was not happy with State Farm but in the end they made it right and after my car accident a few years ago I was so grateful. Now I own my own business and Lashelda... the past few days has my mind spinning in all my questions, wants, and needs. You have been amazing and Tracy and Elicia, THANK YOU! BEST INSURANCE AGENT company I have known and hope to meet you all in person someday."
We responded:
"Samantha, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Jess N

Jess N

August 8, 2024

2  out of  5
rating by Jess N
"I have worked with this office for many years now, always very professional, everything done in a timely manner, Tracy was amazing! Recently I struggle to get answers, dont receive requested emails, and office doesn't even answer the phone. Today by itself ive called 8 times no answers, and the 1st call answered earlier this morning Tyrone did not offer to help with quotes I needed, rather said someone else would contact me. Very disappointing service."
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Richard Gardino

May 6, 2024

5  out of  5
rating by Richard Gardino
"I have been a client for about 4 years ,I couldnt be more happy how this team does their job. My most recent experience with Lashelda was amazing, very professional and friendly I highly recommend this firm."
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Stefanie Stark

May 2, 2024

5  out of  5
rating by Stefanie Stark
"We have been with this group for many years. Everyone is very responsive and friendly. My most recent interactions with Lashelda were amazing. Her help in juggling our cars and drivers was much appreciated! Thanks to the entire team!"
We responded:
"Stefanie, thank you it’s been a pleasure working with you guys the last few years. Thank you so much for the kind words!"
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Ali Ali

April 9, 2024

5  out of  5
rating by Ali Ali
"I've been a client with this office for years now, they've always been responsive, get my paperwork done in a timely manner, and professional. Last week i called Daniela and she did a great job, sent me my insurance card and updated the system, also she was well trained and familiar with policy details. Thank you for your hard work."
We responded:
"Ali, Thank you for the review, we appreciate you being such a great customer!"